Terms of Trade

Transactions on the website in general
Danish Graphene ApS offers its products on the webshop as commercial sale to business professionals in the ordinary course of business to traders (BtB). You are considered a business professional.

Any purchase on the web shop is governed by Danish Graphene ApS’ General Terms and Conditions of Sale. The General Terms and Conditions are available for download on this website.

The purchase is binding for Danish Graphene ApS only when you have received written order confirmation.

Minimum order is EUR 100, plus shipping and handling costs and all related taxes and custom duties.

Danish Graphene ApS receives online payments with; Visa/Dankort and Mastercard.
Payment will not be charged to your account until the physical item is shipped unless otherwise agreed or stated on your order confirmation.

When paid with Visa Electron and Mastercard Debit, which is a debit card, the payment will be reserved in your account in accordance with the terms of your card until we withdraw or reject the payment.

The webshop uses Euro (EUR) for pricing and all amounts on the webshop are excluding VAT.

Danish Graphene ApS uses a secure payment server that encrypts all information with SSL protocol, which means your data is secure and cannot be read by other outsiders.

Danish Graphene ApS’ own webshop also uses encryption with SSL protocol.

The delivery time for your order is typically one to three (1-3) business days from the order confirmation date within the EU and EEA.

Danish Graphene ApS ships goods with the following: GLS – Business, Bring – Business.

The freight is calculated by weight.

You will always receive a track and trace number so you can follow your package from our warehouse to your place of business.

Right of withdrawal
There is no right of withdrawal on goods purchased in our webshop, as the transaction has been made between business professionals (BtB).

Lack of conformity
In the event of lack of conformity of the goods, you shall give Danish Graphene ApS notice thereof at the latest within a period of two years from the date on which the goods were handed over to you.
Complaints about defects and lack of conformity must be notified to The Danish Graphene ApS seven (7) calendar days from the date of delivery, unless otherwise agreed. The complaint is lost by improper or uncommon use of the product.

In the case of an approved complaint, Danish Graphene ApS covers the return costs to a reasonable extent.

Return to:
Danish Graphene ApS
Tysklandsvej 7, 7100 Vejle

Complaints are not acknowledged, if the product has been delivered with the clause “cash on delivery”.

Customer, cookie and privacy policy

When you visit our website, information about you is collected that is used to customize and improve our content and to increase the value of the ads that appear on the page. If you do not want information to be collected, you should delete your cookies (see instructions) and refrain from further use of the website. Below we have elaborated on what information is collected, their purpose and which third parties have access to it.

The Cookies
The website uses “cookies”, a text file stored on your computer, mobile or equivalent for the purpose of recognizing it, remembering settings, performing statistics, and targeting ads. Cookies cannot contain malicious code such as viruses. It is possible to delete or block cookies. See guide: http://minecookies.org/cookiehandtering

If you delete or block cookies, ads may become less relevant to you and appear more frequently. In addition, you may find that the site is not working optimally and that there is content that you cannot access.

The website contains cookies from third parties, which may include: See link: https://danskemedier.dk/cookie-wall?url_redirect=http://danskemedier.dk/tredjeparter/

Personal data

Personal data is all kinds of information that can be attributed to you to some extent. When you use our website, we collect and process a number of such information. For example, if you sign up for our newsletter or surveys, register as a user or subscriber, other use of services, this is done by common access to content.

We typically collect and process the following types of information: A unique ID and technical information about your computer, tablet or mobile phone, your IP number, geographic location, and which pages you click on (interests). To the extent that you give your explicit consent and enter the information yourself, you will also be processed: name, telephone number, e-mail, address and payment information.

We have taken technical and organizational measures to ensure that your information is not accidentally or unlawfully deleted, published, lost, impaired or comes to the knowledge of unauthorized persons, misused or otherwise treated in violation of the law.

The purpose
Information is used to identify you as a user and show you the ads that are most likely to be relevant to you, to record your purchases and payments, and to provide the services you have requested, such as sending a newsletter. In addition, we use the information to optimize our services and content.

The retention period of the data is stored for the period permitted by law and we delete it when it is no longer necessary. The period depends on the nature of the information and the background to storage. Therefore, it is not possible to specify a general time frame for when information is deleted.

Disclosure of information
Data about your use of the website, which ads you receive and may click on, geographic location, gender and age segment, etc. is disclosed to third parties to the extent that this information is known. You can see which third parties are involved in the “Cookies” section above. The information is used to target advertising.

In addition, we use a number of third parties for the storage and processing of data. These only process information on our behalf and may not use it for their own purposes. The transfer of personal data such as name and e-mail etc. will only be done if you consent to it. We only use data processors in the EU or in countries that can provide your information with adequate protection.

Insights and complaints
You have the right to know what personal data we process about you. You may also object to the use of information at any time. You may also revoke your consent for information about you to be processed. If the information processed about you is incorrect, you have the right to correct or delete it. Please contact: webshop@danishgraphene.com. If you want to complain about our processing of your personal data, you also have the option to contact Datatilsynet.dk

The website is owned and published by Danish Graphene ApS

When complaining, use our e-mail address: complaint@danishgraphene.com